Cancellation & Refund Policy: We have a Cancellation and Refund Policy to protect the investment of other guests on the tour, and to cover our costs for tour expenses. All cancellations are subject to a $150 cancellation fee per person. Any balance of your deposit is refundable if requested more than 60 days prior to departure. Cancellation fee is 50% between 30 and 59 days from tour. No refunds of any kind can be made for any reason within 30 days of the tour, including, but not limited to, Acts of Terrorism and War, as well as personal or family emergencies. Our tours are designed to run from start to finish, so there is no credit for partial tours. Tours are transferable from one person to another with no service charge. Purchases at our company store are final, as all goods are produced for each individual order. No exceptions for any reason.
Children: Your children 10 years and older are welcome to register with you on our tours; they must have an appropriate multi-speed bike.
Deposit & Reservations: Your reservation is confirmed with full payment on any 2 or 3 day tour, and with a deposit on any 4 day or longer tour. Final payment is due 30 days prior to departure. Secure credit card payment can be made on the website, or you may print a registration form and mail a check.
Lodging & Meals: For any day we provide lodging as part of the basic tour package, breakfast the next morning is included. Lunch & supper are included on many tour days, however be sure to check the tour description because there are some meals which are not included. Please let us know of any dietary restrictions you have, so that the restaurants can be prepared. Alcohol is not included as part of the tour unless stated in the tour description (exception made for winery visits).
Medical Emergency: Cycling can be risky. Our sag wagon will have a listing of local hospitals and emergency care centers for all tours, and will carry a first aid kit for minor cuts & scrapes. In the event of accident or medical emergency, our staff is instructed to dial 911 to request assistance, then to render aid if appropriate.
Solo Travelers: Our tour pricing includes both Double-occupancy and Solo options. Solo travelers have a private room at the inn (bed choice varies by inn) Double-occupancy will be standard with two beds per room, with single king bed available on occasion.
Trip Cancellation Insurance: We recommend that you purchase of travel insurance to adequately cover yourself in the event of lost luggage, unforeseen emergencies or trip cancellation.
Trip Cancellations: We have never had to cancel a tour, however the possibility does exist. If a tour must be cancelled, we will find space on another of our tours (with your approval) or refund the full amount paid for the original tour. Bike Tour Vacations LLC is not responsible for costs associated with any other travel arrangements for the original tour.
Vehicle parking: If you arrive by auto, you will be able to park your vehicle at our first-night hotel for the duration of the tour. Bike Tour Vacations LLC and our hotel partners assume no liability for your vehicle.
Updated January 2016, copyright & all rights reserved, Bike Tour Vacations LLC.